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Your Kind Words
Reviews
4.9
Over 219 Reviews
Jackie R
3 months ago
I was so impressed with this company that I dropped my hvac service plan with another company and switched to Love and Care Heating and Air. The service man was so thorough and showed and explained every step he took. Took pics of everything along the way to show his point about the condition of the unit. I'm so impressed that he took time with me, but also that the company allowed him that time. This was no hurry in and out service and I appreciate the thoroughness.
Judy M.
3 months ago
I contracted with Love & Care Heating & Air to replace both my heating and cooling system. Every team member I encountered was professional and courteous.
Shelley Cowley
3 months ago
The staff at Love & Care were professional, courteous & made the process of purchasing & installing the new HVAC seamless. They were always there to answer any questions or concerns and are prompt and efficient with all followup items. Highly recommend this company for any HVAC issues.
Lisa Haynes
3 months ago
Great employees! They worked all day to put this big boy on our roof. It's nice to have heat again. Thank you Mark and crew for a job well done.
J V
3 months ago
Always on time, fast, friendly & clean, great pricing. purchased unit for a rental as well as primary residence
Mark Johnson
4 months ago
The tech came a little early and did a great and caring job and we are happy and have signed up for another year at least Thank you
Kim Fekete
4 months ago
Excellent service!! The technician was friendly and approachable. He gave a clear explanation of heater issue and repaired it in a timely manner. Love and Care Heating is my new go-to for future HVAC needs.
Alfred
5 months ago
Joel was absolutely outstanding. He took the time to explain everything he was doing and pointed out the pros and cons of dealing with an old furnace. Very well done Joel.
Macy-June Brooks
5 months ago
Thorough, knowledgeable and professional! So glad i found these guys!
Kasia Winiecka
5 months ago
The team at Love & Care has been AMAZING. Chris, Mark, Marshall and Michael were all very professional and made what I thought to be a very big stressful event very simple. They never made me feel pressured into making a decision or choosing them as a business. I could not be happier with them and their service. They truly do care about their customers and their work. I’d easily give them 10 stars, if I could.
Sam F.
5 months ago
Originally called Love and care to have our ac unit replaced and the did such a great job that we called them again to replace our hot water heater when
Arturo Fernandez
5 months ago
I am very impressed with this company.
I called L&C the morning I was supposed to have another company install my heating and air. The company cancelled at the last minute and would not deign to inform me that the parts didn't arrived - parts they expected a week prior no less.
Nina was able to get me a same day consultation with Scott. He did a great job breaking down the scope of work, comparing their service to other bids, and drawing up schematics on graph paper that were easy for me to understand. I learned a lot and decided to move forward.
The crew arrived exactly one week after the consultation on our agreed upon start date. They were clean, prompt, trustworthy with a key to the house, and communicative whenever they had to break for lunch. They are highly skilled and were able to anticipate issues with the lath and plaster in this 100+ year old home.
From the initial consultation to the final payment L&C made things easy for me. They outbid and outperformed everyone else I had considered for the job. I highly recommend.
I called L&C the morning I was supposed to have another company install my heating and air. The company cancelled at the last minute and would not deign to inform me that the parts didn't arrived - parts they expected a week prior no less.
Nina was able to get me a same day consultation with Scott. He did a great job breaking down the scope of work, comparing their service to other bids, and drawing up schematics on graph paper that were easy for me to understand. I learned a lot and decided to move forward.
The crew arrived exactly one week after the consultation on our agreed upon start date. They were clean, prompt, trustworthy with a key to the house, and communicative whenever they had to break for lunch. They are highly skilled and were able to anticipate issues with the lath and plaster in this 100+ year old home.
From the initial consultation to the final payment L&C made things easy for me. They outbid and outperformed everyone else I had considered for the job. I highly recommend.
Arturo F.
5 months ago
I am very impressed with this company.
I called L&C the morning I was supposed to have another company install my heating and air. The company cancelled at
I called L&C the morning I was supposed to have another company install my heating and air. The company cancelled at
Mark S.
6 months ago
Love this company and Christopher was able to help us right away when our ac stopped working on a weeken. Christopher able to provide us a cooling device to
Chris Noey
7 months ago
Wow! I've worked with Love and Care (Mark and Colton) over the last week to get a quote and was very impressed with the techs that came to my house. Colton fixed a problem that four other companies told me wasn't fixable. I plan to go with Love and Care when it's time for a new system installation!
Michelle Olivas
7 months ago
Love and Care Heating and Air are amazing! The best customer service all around! They helped me get a new HVAC system! The tear down and installation was all done in one day! Financing was super fast and easy! Showed me how to work my new WiFi thermostat as well!! I’m not great with technology at times! Answered any questions I had! Thank you Chris, Mark, Noah and Daniel and all staff! I greatly appreciate you all!
~The Martinez family
~The Martinez family
Eve A.
8 months ago
This company is amazing. I will recommend them to anyone. They go above and beyond. Mark was wonderful, going out of his way to make sure I was taken
Vernon Bierdeman
8 months ago
Neil and his crew where very patient with me on all the questions that I asked when there was a mounting issue with the mini split he figured it out and made it work
Vernon Bierdeman
8 months ago
Neil and his crew where very patient with me on all the questions that I asked when there was a mounting issue with the mini split he figured it out and made it work
Candice B.
8 months ago
5 stars! Our AC went out on a day it was 108, I was referred by a friend to this company and am glad! I called and was able to get sqeezed in last minute
Tabitha Meisch
9 months ago
Amazing service from Colton cleaning the air conditioner and giving advice to Mark Shaw who worked on our budget and got a new system because our AC was 31 years old . He sat with us went over all the details and made us feel comfortable . All the workers that have come into our home have been amazing and respectful . The checking in and making sure we feel comfortable has been above and beyond . 10/10 recommend this company .
Mikelle No
9 months ago
The name Love and Care sets pretty high expectations, and yet Mark absolutely surpassed all of them. I work from home and my wife is seven months pregnant. Our AC went out and our property manager sent their AC repair vendor who I won't name. They told me it would take a month to order the replacement compressor, and told me nothing else. Frustrated with my landlord, I told Mark about this, and he sprung into action. He came by and doubled checked every other possible issue and walked me through every step so I knew exactly what was happening and why. Even better though, Mark knew exactly where to find the replacme t compressor in a matter of days! He called my landlord and told them where to locate the compressor. This was 10 days after my landlord's Ac repair person came by and still no response. After their call with Mark they called me to tell me they ordered the part from Mark's vendor and that my AC would be fixed in 5 days. And he did all of this free of charge as my landlord was not able to approve him as a vendor in time.
Without Mark, my wife and I would have languished in 100 plus degree weather for a month or more. Mark's attention to detail, connections, knowledge, persistence, and genuine empathy saved the day. I would never think twice about going anywhere else, because this level of customer care is simply not reasonable to expect to find anywhere else. Mark and Love and Care will go the extra mile, keep you infomed and updated with compassion, and move heaven and earth to solve your issues as quickly and nicely as humanly possible.
Without Mark, my wife and I would have languished in 100 plus degree weather for a month or more. Mark's attention to detail, connections, knowledge, persistence, and genuine empathy saved the day. I would never think twice about going anywhere else, because this level of customer care is simply not reasonable to expect to find anywhere else. Mark and Love and Care will go the extra mile, keep you infomed and updated with compassion, and move heaven and earth to solve your issues as quickly and nicely as humanly possible.
Tyler Rossi
9 months ago
Mark and the team from Love and Care were so great and easy to work with. All of our questions were answered before moving forward, they were able to meet our needs and install in a very quick timeline. Installation was quick and painless and the follow up has been top notch. We are very happy with our decision.
Victor Baltazar
9 months ago
Chris was upfront and honest with a no BS quote. He gave a fair price from the start and was responsive and professional. His techs were the same and did a great job. The installation was inspected by 3rd party (Energuy) and the permit was approved by the Sacramento County inspector with a comment of "very clean install". I couldn't agree more and would recommend them to friends and family.
Ronald Miles
10 months ago
Love and care gave us a great price on a new AC and heater was professionally done on time would definitely recommend love and care is there any of my acquaintances and Friends
Ronald Miles
10 months ago
Love and care gave us a great price on a new AC and heater was professionally done on time would definitely recommend love and care is there any of my acquaintances and Friends
Greg Gillis
10 months ago
Everyone associated with the work they did was great. Mark is professional and knowledgeable, can’t help but like him. The crew was respectful and great to interact with. Can’t say enough on how positive the experience was.
Lynn Holland
10 months ago
This company does a great job, and the people are nice as well. They found a good fit for my needs.