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Reviews

Sacramento Valley’s #1 Trusted Heating & Air Conditioning Repair Service. 

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Your Kind Words 
Reviews
4.9 Over 127 Reviews
google
Love and Care Heating and Air are amazing! The best customer service all around! They helped me get a new HVAC system! The tear down and installation was all done in one day! Financing was super fast and easy! Showed me how to work my new WiFi thermostat as well!! I’m not great with technology at times! Answered any questions I had! Thank you Chris, Mark, Noah and Daniel and all staff! I greatly appreciate you all!
~The Martinez family
yelp
This company is amazing. I will recommend them to anyone. They go above and beyond. Mark was wonderful, going out of his way to make sure I was taken
google
Neil and his crew where very patient with me on all the questions that I asked when there was a mounting issue with the mini split he figured it out and made it work
google
Neil and his crew where very patient with me on all the questions that I asked when there was a mounting issue with the mini split he figured it out and made it work
yelp
5 stars! Our AC went out on a day it was 108, I was referred by a friend to this company and am glad! I called and was able to get sqeezed in last minute
google
Amazing service from Colton cleaning the air conditioner and giving advice to Mark Shaw who worked on our budget and got a new system because our AC was 31 years old . He sat with us went over all the details and made us feel comfortable . All the workers that have come into our home have been amazing and respectful . The checking in and making sure we feel comfortable has been above and beyond . 10/10 recommend this company .
google
The name Love and Care sets pretty high expectations, and yet Mark absolutely surpassed all of them. I work from home and my wife is seven months pregnant. Our AC went out and our property manager sent their AC repair vendor who I won't name. They told me it would take a month to order the replacement compressor, and told me nothing else. Frustrated with my landlord, I told Mark about this, and he sprung into action. He came by and doubled checked every other possible issue and walked me through every step so I knew exactly what was happening and why. Even better though, Mark knew exactly where to find the replacme t compressor in a matter of days! He called my landlord and told them where to locate the compressor. This was 10 days after my landlord's Ac repair person came by and still no response. After their call with Mark they called me to tell me they ordered the part from Mark's vendor and that my AC would be fixed in 5 days. And he did all of this free of charge as my landlord was not able to approve him as a vendor in time.

Without Mark, my wife and I would have languished in 100 plus degree weather for a month or more. Mark's attention to detail, connections, knowledge, persistence, and genuine empathy saved the day. I would never think twice about going anywhere else, because this level of customer care is simply not reasonable to expect to find anywhere else. Mark and Love and Care will go the extra mile, keep you infomed and updated with compassion, and move heaven and earth to solve your issues as quickly and nicely as humanly possible.
google
Mark and the team from Love and Care were so great and easy to work with. All of our questions were answered before moving forward, they were able to meet our needs and install in a very quick timeline. Installation was quick and painless and the follow up has been top notch. We are very happy with our decision.
google
Chris was upfront and honest with a no BS quote. He gave a fair price from the start and was responsive and professional. His techs were the same and did a great job. The installation was inspected by 3rd party (Energuy) and the permit was approved by the Sacramento County inspector with a comment of "very clean install". I couldn't agree more and would recommend them to friends and family.
google
Love and care gave us a great price on a new AC and heater was professionally done on time would definitely recommend love and care is there any of my acquaintances and Friends
google
Love and care gave us a great price on a new AC and heater was professionally done on time would definitely recommend love and care is there any of my acquaintances and Friends
google
Everyone associated with the work they did was great. Mark is professional and knowledgeable, can’t help but like him. The crew was respectful and great to interact with. Can’t say enough on how positive the experience was.
google
Everyone associated with the work they did was great. Mark is professional and knowledgeable, can’t help but like him. The crew was respectful and great to interact with. Can’t say enough on how positive the experience was.
google
This company does a great job, and the people are nice as well. They found a good fit for my needs.
google
This company does a great job, and the people are nice as well. They found a good fit for my needs.
google
I would recommend this company to anybody, Mark stood behind everything he said and did their work was very professional and very high quality.
google
I would recommend this company to anybody, Mark stood behind everything he said and did their work was very professional and very high quality.
google
Great communication about appointment and arrival time. Tech was on time. Explained his work. Corrected the issues. Courteous, quick, clean. Very very pleased. Great job Colton and Nina!!
google
Great communication about appointment and arrival time. Tech was on time. Explained his work. Corrected the issues. Courteous, quick, clean. Very very pleased. Great job Colton and Nina!!
google
google
yelp
Replacement of my aged HVAC system by Love and Care began with The No Surprise Guys doing a system maintenance. They did a great job but informed me that my
google
Love and Care Heating and Air was terrific! From the initial inspection and estimate for replacement, through the installation they were professional, on time, patient with questions, excellent at solving installation challenges and great with following up to insure we were satisfied. We got a new package Heating/
AC unit and a whole house fan installed. The installers, Mike and Jason, were always on time, worked together to tackle issues, respected our home with a neat and clean work environment and kept us up to date with everything that was happening. We couldn't be more pleased with the entire experience and highly recommend this company to anyone in need of HVAC installation or repair.
google
Love and Care Heating and Air was terrific! From the initial inspection and estimate for replacement, through the installation they were professional, on time, patient with questions, excellent at solving installation challenges and great with following up to insure we were satisfied. We got a new package Heating/
AC unit and a whole house fan installed. The installers, Mike and Jason, were always on time, worked together to tackle issues, respected our home with a neat and clean work environment and kept us up to date with everything that was happening. We couldn't be more pleased with the entire experience and highly recommend this company to anyone in need of HVAC installation or repair.
google
We're extremely impressed with Love and Care Heating and Air. The owner Chris and his two technicians (Zak and Derek) were very friendly, professional, prompt, polite, and very knowledgeable on what they do. Chris came to diagnosed the problem and his two awesome technicians came with the parts needed to fix our AC. I’d strongly recommend them to anyone .There are so many HVAC companies out there, but please save yourself some despair and pick Love and Care for any of your HVAC problems. Their company name says it all.
Thank you Love and Care! My family appreciates your service!
yelp
We're extremely impressed with Love and Care Heating and Air. The owner Chris and his two technicians (Zak and Derek) were very friendly, professional,
yelp
Living in Elk Grove, one of the Laguna Apps raves about this company and I can see why. I had several other companies come to give me bids on a new HVAC
google
Love and Care Heating and Air provided professional service from start to finish. From sales with Chase, scheduling with Nina, and the hard-working installers: Noah, Alex, Mike, Jason, and Daniel who were not only skilled but polite and respectful of our property. Even the owner, Chris, helped out and even evaluated our upstairs unit which, although not on the recall list, showed evidence of potential fire and water damage. He turned off the gas since we don't use it. They also installed a large whole house fan which was so much quieter than the previous one. Highly recommended and a very impressive company.
google
Love and Care Heating and Air provided professional service from start to finish. From sales with Chase, scheduling with Nina, and the hard-working installers: Noah, Alex, Mike, Jason, and Daniel who were not only skilled but polite and respectful of our property. Even the owner, Chris, helped out and even evaluated our upstairs unit which, although not on the recall list, showed evidence of potential fire and water damage. He turned off the gas since we don't use it. They also installed a large whole house fan which was so much quieter than the previous one. Highly recommended and a very impressive company.
yelp
Had some issues with prior appointments but the owner, Chris reached out to me and promised to make it right. I decided to give them another opportunity.

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